customer service

Directory Listings: Are they really worth it?

Posted by admin on August 14, 2010 at 9:11 am

Hello again! It’s good to see you here. Feel free to post your comments on the blog. I love feedback from my readers!“I refuse to join any club that would have me as a member. ” -Groucho Marx *begin diatribe* This week, I tripped over a new website that’s offering directory-style listings to a specific [...]

Direct Sales Strategies for the “New” Economy

Posted by admin on July 13, 2010 at 4:37 am

This is the crux of the “new economy” for direct sales professionals: we don’t make it easy for our customers to do business with us. It’s true that it’s easier to sell more to an existing customer than it is to attract new ones. Here are a few ideas on how to increase sales to your existing customer base. The easier you make it for your clients to do business with you, the more likely they are to keep coming back for more.

Direct Sales Leadership: Success Begins With Gratitude

Posted by admin on July 5, 2010 at 8:59 am

Being a leader means sharing what works with your team. Being a leader means recognizing all the efforts your team makes to improve and maintain the organization. Failure to recognize your team is the quickest way to watch them fall apart.