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Crickets on Your Call?

Guest Post by Melissa Dery

As a team leader, you know the value of having regular calls with your team: keeping them informed about promotions, inspiring them to take action with contests, and celebrating their achievements.  Even if –ESPECIALLY IF — your team is spread across the country, a regular conference call is a powerful tool to create community and support your team.

But I’ve heard of team leaders who have more crickets than team members on the other end of the line during those calls.  If that sounds familiar, I’m glad you’re here.  I’ve got a simple fix for you. 

My clients tell me that something that has made a big difference for them is the e-mail reminders I send out the day before their team training calls.   It’s short and sweet… and has all of the call details:  the date, the time (listed in multiple time zones to help prevent confusions), the dial-in number and access code.

Simple yet powerful, this can be created using your email newsletter system (ie; MailChimp, Constant Contact, MyNewsletterBuilder, etc…).  If you know your training topics in advance the reminders can be created and scheduled to go out, without worry about someone missing the call.

Remember, this is about delegation – automating routines so you can focus on the things that you do better than anyone else – the things that attract and retain good team members and make you more money!

Have your assistant create a clean and simple email announcement to go out and remind your team to be on the call…no crickets allowed!

Melissa H. Dery is The Golden Rule Virtual Assistant (VA) providing Virtual Business Management to Direct Sales leaders.  A former direct sales consultant, Melissa also grew up in a direct selling family.  She knows firsthand about the “behind the scenes” work required to help your business grow and prosper.

When Melissa combined more than 20 years of experience as an administrative professional with her desire support those in direct sales and The Golden Rule VA was born.  Her mission and her “rule” are the same: to treat your business as if it were her very own, with respect, creativity and professionalism.

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